AI review analysis: discover what your guests really think
AI automatically analyzes reviews from Booking, Google, and TripAdvisor. Every month you get a clear report straight to your email — no dashboards, no complexity.
Booking.com
Google
Tripadvisor0+
hotels on the market
15 EUR
from / month
2 min
setup and done
Monthly Lodgesense Report
Hotel Panorama ****
Based on 0 reviews
Marec 2026
Sentiment by Category
12-month trend
We analyze reviews from the biggest platforms
Every hotelier knows this
Reviews cost you time, stress, and money
Yet they hide the most valuable thing — feedback from your guests.
3-4
platforms
Reviews on 3–4 platforms
Booking, Google, TripAdvisor, Airbnb — nobody has a central overview. Each platform has a different format and rating system.
6+
languages
Reviews in 4–6 languages
Polish, Hungarian, Chinese — you often don't understand them. Key information gets lost in translation.
?
hidden trends
You can't see trends
"Since March, parking reviews have worsened" — without analysis, you won't notice until it's too late.
500+
€/mo elsewhere
Existing tools are expensive
MARA, TrustYou, ReviewPro cost €100–500+/mo and require complex onboarding. Simply not worthwhile for a small hotel.
73%
of hotels don't reply
Unanswered reviews
You'd like to reply to every guest, but who has the time? Unanswered reviews hurt your reputation.
Simple process
How It Works
No complex onboarding. Three simple steps to better understand your guests.
Enter your hotel name
Just enter your hotel name and country. The system automatically finds profiles on Booking, Google, and TripAdvisor — no need to search for links.
AI analyzes reviews
Our system automatically downloads all public reviews from Booking, Google, and TripAdvisor. AI analyzes the sentiment, category, and language of each review.
Report ready in minutes
You get a clear online report: top positives, top negatives, trends, competitor comparison, and suggested replies to reviews.
Everything in one report
Everything you need to know about your reviews
No complex dashboards. A clear, actionable report ready in minutes.
Multilingual analysis
We understand Slovak, Czech, English, German, Polish, and Hungarian. No review goes misunderstood.
Trend charts
Identify which problems are growing and which are improving. See how guest satisfaction evolves over time.
Competitor benchmark
Comparison with 3–5 competitors in your area. See where you're better and where there's room to improve.
AI review replies
Get suggested replies to unanswered reviews in the guest's language. Save hours of time.
SK/CZ sentiment analysis
Unlike global tools, we understand local context. "The dumplings were cold" is correctly categorized as negative food feedback.
Top 5 positives & negatives
Every report includes a clear overview of what guests praise and criticize. Actionable insights, not raw data.
0+
hotels using it
0+
reviews analyzed
0+
reports delivered
0
analysis languages
0%
customer retention
0 min
average setup
Sample report
This is what your monthly report looks like
Every month you get a clear report showing exactly what works and what needs improvement. No complex charts — just actionable insights.
- Overall satisfaction score and comparison with last month
- Top 5 positives and top 5 negatives from reviews
- Trend chart — which problems are growing and which are improving
- Benchmark: comparison with competitors in your area
- Suggested replies to unanswered reviews
Monthly Report — March 2026
Hotel Panorama ****
Overall Score
Guests love
Needs work
Satisfaction trend
AI review replies
AI writes the reply for you — in the guest's language
See how AI analyzes a review and suggests a professional reply. Just copy and send.
Hans M.
Booking.com
Original
“Das Hotel war okay, aber der Parkplatz war zu klein und es gab keinen Aufzug. Das Frühstück war allerdings sehr gut.”
Translation to English
“The hotel was OK, but the parking lot was too small and there was no elevator. However, the breakfast was very good.”
AI suggested reply
Automatically generated in the guest's language
Dear Hans, thank you for your review. We appreciate your kind words about our breakfast! We understand the parking can be limited during peak season — we are currently exploring options to expand it. Regarding the elevator, our building is a historic property, but we offer assistance with luggage at all times. We hope to welcome you again! — Hotel Panorama Team
ROI Calculator
How much will Lodgesense save you?
Enter your parameters and see how much time and money your hotel can save monthly.
Recommended plan
Profi
39 EUR/mo
Time saved monthly
8h
from 12h total (67% saving)
Net monthly savings
+141 EUR
On staff costs for review management
Total monthly value
+501 EUR
13x return on investment
Pricing
Simple and transparent pricing
3–5× cheaper than MARA or TrustYou. No hidden fees.
Basic
Ideal to try out
- All platforms (Google, Booking, TripAdvisor)
- 1 hotel
- 1 report per month
- AI sentiment analysis
- Top positives & negatives
- Shareable online report
Profi
For active hoteliers
- All platforms (Google, Booking, TripAdvisor)
- 2 hotels
- Weekly reports
- AI reply suggestions for reviews
- Trend charts and comparisons
- Multilingual analysis
- Embed widgets for your website
Multi
For chains and groups
- All platforms (Google, Booking, TripAdvisor)
- Up to 10 hotels
- Weekly reports
- Cross-property comparison
- Priority support
- Custom report branding
- Everything from Profi plan
Comparison
Why Lodgesense
A simple, local, and affordable tool compared to large global platforms.
| Criterion | Lodgesense | MARA | TrustYou | ReviewPro |
|---|---|---|---|---|
| Price | €29–89/mo | €100+/mo | Enterprise | €100+/user |
| SK/CZ interface | ||||
| SK/CZ sentiment | ||||
| Setup time | 2 minutes | Hours | Days–weeks | Days–weeks |
| Complexity | Email report | Dashboard | Platform | Platform |
| Benchmark | ||||
| AI replies | ||||
| Target audience | Small hotels SK/CZ | Global hotels | Chains | Chains |
Frequently Asked Questions
Have questions? We have answers.
We analyze publicly available reviews from each platform. All these reviews are publicly visible to any visitor — we just systematically collect and analyze them using AI. We don't collect any personal guest data.
Yes. We work exclusively with publicly available reviews that guests themselves published on public platforms. We don't collect email addresses, names, or any other personal guest data. Our services are fully GDPR compliant.
Literally 2 minutes. Just enter your hotel name, country, and your email. No complex settings, no integrations, no passwords. The first report will be ready in a few minutes.
Our AI understands Slovak, Czech, English, German, Polish, Hungarian, and other languages. We translate and analyze every review regardless of the language it was written in.
Yes, you can cancel your subscription anytime without any fees. You pay monthly and are not bound by any contract. If you cancel, you simply won't receive the next monthly report.
Our AI is specialized for the Central European context. It understands local expressions — for example, "the dumplings were cold" is correctly categorized as a negative food review. Analysis accuracy is above 92%.
For 2–5 properties, we offer the Multi plan at €89/month. You get a portfolio report comparing your properties, and can see which one needs attention.
We focus on simplicity. No complex dashboard, no enterprise features. You get what you need — a clear monthly report straight to your email. That's why we can offer pricing from €15/month instead of €100–500+.
Find out what guests think — this very week
Enter your hotel name and country — we'll find your reviews on Booking, Google, and TripAdvisor and generate your report in minutes.